Last Assist Digital projects
Meet Matija, Domagoj and Paolo
They started their careers at Assist Digital as customer support agents and confirmed that there are no limits for those who want to learn and grow with us.
No limits: career at Assist Digital
Unsure about where you want to work? No worries! Ana Marković, our HR Generalist, who started her career at Assist Digital as a customer support agent, was once too. Read her story!
We're celebrating three years of Assist Digital in Zagreb!
Although it feels like a blink of an eye, we're already celebrating three years of our Zagreb office!
Tražite posao u call centru? Evo zbog čega ćete poželjeti ostati
Meet Rea and Andrea! Although they work on different projects, they agree on one thing: they both love working at Assist Digital. Here's why!
The job in the contact center is a team sport, and we have great players
Meet our team, read their stories, and learn all about the exciting moments that make us love working at Assist Digital.
A day in a life of a Quality Specialist
How do agents manage to provide the right answer to each query? With a lot of education and a lot of support from the quality team. Here's what it takes to be a Quality Specialist!
How to prepare for a job interview?
We listed a few tips that will help you get a job interview with a smile.
Day in a life of a Customer Support Agent
Have you ever wondered what it’s like to work as a customer support agent? Our agent Bruno Ćubić revealed what his working day looks like.
How is digital transformation improving customer support?
Read on below to find out more about what digital transformation is and its importance in managing relationship with customers.
What does a day at Assist Digital look like?
If you want to take a peek at our centres and check how we spend our days at work, let us take you on a virtual tour of our offices in Rijeka and Zagreb!
Hello, my name is Luka, how can I Assist you?
Most of the time this is the first contact/touch point customers have with brands. And depending on the sector, this is the only contact they will have with the brand.
What are Customer Superheroes made of?
There are not women and men made of steel, nor they are from Krypton. But they do have super skills required for them to provide the best customer service. Where does their superpower lay?
Last Assist Digital stories
Here are the top 6 customer service skills you need as a representative
Za pružanje korisničke podrške potrebno je usvojiti određene vještine s kojima će agent riješiti svaki upit bez problema. Evo koje su to!
Small moments are big to us
In honour of the National Customer Service Week, we listed our favourite ways to celebrate small moments.
The art of being a Customer Superhero while being a student
From the stories of our agents who joined us during their studies, we singled out a few tips on how to successfully balance study and work.
Good, better, the best customer service
High-quality customer service creates loyal customers and the path to that objective starts with a human touch. So, 1st pillar of outstanding customer service is personalization.