Last Assist Digital projects
Hello, my name is Andrea, how can I Assist you?
Most of the time this is the first contact/touch point customers have with brands. And depending on the sector, this is the only contact they will have with the brand.
What are Customer Superheroes made of?
There are not women and men made of steel, nor they are from Krypton. But they do have super skills required for them to provide the best customer service. Where does their superpower lay?
Last Assist Digital stories
Good, better, the best customer service
High-quality customer service creates loyal customers and the path to that objective starts with a human touch. So, 1st pillar of outstanding customer service is personalization.