There are people who don't like surprises, but everyone likes gifts! We at Assist Digital know this and that's why we introduced a whole series of reasons and opportunities to reward our employees.
Dejan and Vedrana live in Croatia and work with people from all over the world
Luglio 8, 2022
You don't have to travel to Italy or wait for another German movie on Netflix. A job in a contact center is an excellent opportunity to talk to customers and colleagues all around the world.
Who says you have to choose between challenging tasks and work-life balance?
Giugno 20, 2022
Whether you want to spend your free time in nature or on the sports field, with colleagues from work or with family and friends, with Assist Digital, you can.
They started their careers at Assist Digital as customer support agents and confirmed that there are no limits for those who want to learn and grow with us.
Unsure about where you want to work? No worries! Ana Marković, our HR Generalist, who started her career at Assist Digital as a customer support agent, was once too. Read her story!
How do agents manage to provide the right answer to each query? With a lot of education and a lot of support from the quality team. Here's what it takes to be a Quality Specialist!
If you want to take a peek at our centres and check how we spend our days at work, let us take you on a virtual tour of our offices in Rijeka and Zagreb!
Most of the time this is the first contact/touch point customers have with brands. And depending on the sector, this is the only contact they will have with the brand.
High-quality customer service creates loyal customers and the path to that objective starts with a human touch. So, 1st pillar of outstanding customer service is personalization.
There are not women and men made of steel, nor they are from Krypton. But they do have super skills required for them to provide the best customer service. Where does their superpower lay?