Here are the top 6 customer service skills you need as a representative
In order to provide customer support and solve every query without any problems, it is necessary to acquire a special set of skills. Here's what's going to help you become a Customer Superhero.
Small moments are big to us
In honour of the National Customer Service Week, we listed our favourite ways to celebrate small moments.
The art of being a Customer Superhero while being a student
From the stories of our agents who joined us during their studies, we singled out a few tips on how to successfully balance study and work.
Good, better, the best customer service
High-quality customer service creates loyal customers and the path to that objective starts with a human touch. So, 1st pillar of outstanding customer service is personalization.