S korisničkom podrškom svi smo imali iskustva, većina kao korisnici, ali neki od nas i kao zaposlenici. Korisnicima je kontakt s brandom neophodan, a dok zaposlenici prepoznaju posao u kontakt centru kao odličnu priliku za razvijanje komunikacijskih vještina, usvajanje novih znanja i razvoj karijere. To sve možeš pronaći kod nas – saznaj zašto smo izvrstan izbor baš za tebe!
The contact center is only part of the story
We are known as a leader CRM digital transformation.Still, you may not know that we divide our business and expertise into 4 segments: CRM consulting, services and design, technology, and business process outsourcing.Our client portfolio is diverse, and we mainly cooperate with multinational brands and world-famous companies from the automotive industry, banking, media, retail, telecommunications, tourism, and energy.
Working in our team means becoming part of an international business story that allows you to learn from experts and observe successful projects firsthand. Yes, many top projects are behind us, giving us the wind at our backs for the challenges ahead.
In Croatia, we are still growing
Do you know that we started working in Croatia 10 years ago in Rijeka? Today, in addition to Rijeka, we also have a large Zagreb office with over 400 employees. We are bound by togetherness, atmosphere, and teamwork with the differences that shape us. For example, pine trees surround our marine office, and we provide customer support in the energy field. In contrast, in our continental office, we love the terrace on the roof of the building and the space with glass walls from which we work with the world's largest tourism company.
The beginning of our story is in Italy, where we rapidly expanded and are present in 9 countries. In addition to Croatia and Italy, Albania, Tunisia, the United Kingdom, France, Germany, the Netherlands, and Spain. Over 4,500 employees worldwide in 22 offices make up an advanced, professional, diverse, and cheerful team, of which 50% are women (which we are incredibly proud of).
The Digital in our name is here for a reason
Suppose you are wondering why Digital, here is the answer! Our portfolio contains over 500 digital projects with which we support clients in building relationships with users through excellent technological solutions such as mobile applications, omnichannel solutions, web self-care, and CRM platforms. We are always one step ahead in implementing the latest digital solutions in our business. Employees go through various educations and use the latest technologies in their work. Technology is a big part of our DNA, and it is precisely this signature that we like to highlight.
We know the importance of tomorrow
We are a large organization, and as such, we act socially responsibly. We know that every small step towards a sustainable future is essential for everyone, and we undertake numerous initiatives that affect the working environment and the world around us.
We recently published the first Sustainability Report, in which you can find out what kind of awareness we have towards the environment and what we strive towards. So, yes, we think and act green, proactively and take care of our employees.
All this led us to be included in the Italian ranking for the best employer last year, according to the assessment of Corriere della Sera Economia, the most important Italian economic media.
Assist Digital always motivates employees to grow and develop through continuous training and challenging projects. Almost all members of the local management came to the company as customer support agents. With the constant support of the team and successful results, they advanced to their current positions. It can be your story too! Click on open positions positions and find your place with us.